{"id":10,"date":"2025-05-13T10:06:35","date_gmt":"2025-05-13T10:06:35","guid":{"rendered":"https:\/\/satbrimobpoldasumsel.com\/?page_id=10"},"modified":"2025-05-13T10:06:35","modified_gmt":"2025-05-13T10:06:35","slug":"layanan-masyarakat","status":"publish","type":"page","link":"https:\/\/satbrimobpoldasumsel.com\/?page_id=10","title":{"rendered":"Layanan Masyarakat"},"content":{"rendered":"<p data-start=\"0\" data-end=\"143\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Polda Sumatera Selatan (Sumsel) menyediakan berbagai layanan untuk mempermudah masyarakat dalam mengakses bantuan dan menyampaikan pengaduan.<\/span> Berikut adalah informasi mengenai layanan masyarakat yang tersedia:<\/p>\n<h3 data-start=\"150\" data-end=\"200\">\ud83d\udcf1 Layanan Pengaduan Melalui WhatsApp \u2013 Banpol<\/h3>\n<p data-start=\"202\" data-end=\"477\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Polda Sumsel meluncurkan layanan pengaduan berbasis WhatsApp bernama <strong data-start=\"69\" data-end=\"96\">Banpol (Bantuan Polisi)<\/strong>.<\/span> <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Masyarakat dapat menghubungi nomor <strong data-start=\"35\" data-end=\"53\">0813-70002-110<\/strong> untuk melaporkan berbagai kejadian, termasuk gangguan kamtibmas dan pelayanan Polri.<\/span> <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Laporan dapat disertai dengan foto, video, atau dokumen pendukung.<\/span> <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Setiap pesan akan dijawab otomatis oleh sistem, dan operator Command Center akan meneruskan laporan ke satuan terkait untuk ditindaklanjuti.<\/span> <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Layanan ini tersedia 24 jam sehari<\/span> .<\/p>\n<p data-start=\"479\" data-end=\"638\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Sejak peluncurannya pada Oktober 2022, aplikasi Banpol telah menerima lebih dari 44.000 laporan, dengan tingkat kepuasan masyarakat mencapai 99,6%.<\/span> <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Sebagian besar laporan mencakup masalah seperti narkoba, penipuan online, penyakit masyarakat, dan pelayanan Polri<\/span> .<\/p>\n<h3 data-start=\"645\" data-end=\"675\">\ud83c\udfdb\ufe0f E-Library Polda Sumsel<\/h3>\n<p data-start=\"677\" data-end=\"876\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Polda Sumsel juga menyediakan fasilitas <strong data-start=\"40\" data-end=\"76\">perpustakaan digital (E-Library)<\/strong> yang terbuka untuk umum.<\/span> <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Terletak di lantai I gedung baru Polda Sumsel, perpustakaan ini menawarkan berbagai bacaan digital yang terkoneksi dengan gudang data Perpustakaan Nasional.<\/span> <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Fasilitas ini dapat dimanfaatkan oleh masyarakat, mahasiswa, dan pelajar untuk mencari ilmu pengetahuan<\/span> .<\/p>\n<h3 data-start=\"883\" data-end=\"926\">\ud83e\uddfe Pengaduan Internal Melalui Bidpropam<\/h3>\n<p data-start=\"928\" data-end=\"1087\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Untuk pengaduan terkait dugaan pelanggaran disiplin atau kode etik profesi Polri oleh anggota atau ASN Polri, masyarakat dapat menghubungi <strong data-start=\"139\" data-end=\"197\">Bidang Profesi dan Pengamanan (Bidpropam) Polda Sumsel<\/strong>.<\/span> <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Bidpropam memiliki subbagian yang menerima laporan langsung dan melakukan penyelidikan serta pemeriksaan terhadap dugaan pelanggaran tersebut<\/span> .<\/p>\n<p data-start=\"1094\" data-end=\"1172\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Dengan berbagai layanan ini, Polda Sumsel berkomitmen untuk meningkatkan pelayanan kepada masyarakat dan memastikan respons cepat terhadap setiap laporan yang diterima.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Polda Sumatera Selatan (Sumsel) menyediakan berbagai layanan untuk mempermudah masyarakat dalam mengakses bantuan dan menyampaikan pengaduan. Berikut adalah informasi mengenai layanan masyarakat yang tersedia: \ud83d\udcf1 Layanan Pengaduan Melalui WhatsApp \u2013 Banpol Polda Sumsel meluncurkan layanan pengaduan berbasis WhatsApp bernama Banpol (Bantuan Polisi). Masyarakat dapat menghubungi nomor 0813-70002-110 untuk melaporkan berbagai kejadian, termasuk gangguan kamtibmas dan [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Layanan Masyarakat - Markas Besar Satuan Brigade Mobil (Satbrimob) Kepolisian Palembang (Polda Sumsel)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/satbrimobpoldasumsel.com\/?page_id=10\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Layanan Masyarakat - Markas Besar Satuan Brigade Mobil (Satbrimob) Kepolisian Palembang (Polda Sumsel)\" \/>\n<meta property=\"og:description\" content=\"Polda Sumatera Selatan (Sumsel) menyediakan berbagai layanan untuk mempermudah masyarakat dalam mengakses bantuan dan menyampaikan pengaduan. Berikut adalah informasi mengenai layanan masyarakat yang tersedia: \ud83d\udcf1 Layanan Pengaduan Melalui WhatsApp \u2013 Banpol Polda Sumsel meluncurkan layanan pengaduan berbasis WhatsApp bernama Banpol (Bantuan Polisi). 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